Real Hospitality Experience
Right on Your Floor
Having spent over 15 years on the floor, I know first-hand how hard it is to run a venue. From constant hiring, staff training, and team retention to messy rosters, award compliance, and tech headaches, it’s exhausting trying to keep every plate spinning while protecting your margins.
At HospoFix, we step onto your floor alongside you to fix that. We streamline your day-to-day operations to make your venue more efficient, build simple roster guardrails, train your staff, and cleanly connect your systems like Lightspeed, Deputy, and Xero.
Hi, I’m Jamie. I don’t just give advice from afar—I work directly with you and your team to eliminate operational friction and build a simpler, more profitable business.
What We Do
Whether you need a full operational overhaul or just a few hours of help sorting out a single issue, no job is too small.
Every venue is different—you can choose from our core focus areas below or reach out for custom, one-off fixes tailored to your venue.
Operational Health Check
Best for: Owners who want to test the waters, identify hidden operational setbacks, and get an expert’s eyes on their roster and layout before making bigger changes.
What We Do: We review your shift workflow from FOH order speed to kitchen service times. We identify service bottlenecks, team autonomy, and deliver a simple roadmap to speed up service and streamline your floor.
Roster Stabilisation
Best for: Venues experiencing acute labour stress, chaotic scheduling, or rapidly dropping floor margins.
What We Do: We step onto the floor to implement the systems. We build live rosters, train your floor managers on shift labour-cutting protocols, and implement measures to control and minimise labour inefficiencies.
Compliance Review
Best for: Identifying award errors, vulnerabilities, and regulatory compliance risks.
What We Do: We check rosters against the Award Rates for compliance penalties, and we run a comprehensive review to ensure your food safety programs, local council permits, and business registration requirements are fully up to standard.
Margin Evaluation
Best for: Identifying hidden food and beverage waste, shrinking margins, and uncalculated menu costs.
What We Do: We check your supplier invoices against current menu pricing, calculate exact recipe costings, and run a comprehensive COGS review to highlight where you are losing profit and how to lock in target margins.
Operational Handbook
Best for: Setting up the procedural rules of the House so staff have clear targets.
What We Deliver: Custom shift checklists for FOH and kitchen, “Slow-Day” labour-cutting protocols for supervisors, and prep-sheet formulas to eliminate raw food waste.
Smart Technology Integrations
Best for: Owners looking to modernise their floor, speed up table turnover, and reduce order errors by upgrading their customer-facing tech.
What We Do: We help you map out and design the workflow for your digital tools, from table booking systems to QR code ordering and payments, making service faster and easier for both your staff and your customers.
New Operator Launchpad (Coming Soon!)
Best for: First-time hospitality owners or couples who are brand new to the industry and want a seasoned expert on the floor to train them, build their confidence, and prevent costly rookie mistakes.
What We Do: We don’t just hand you a manual, we stand right beside you on the floor. We provide comprehensive, hands-on training for you and your core team covering everyday venue fundamentals.
Need Something Different?
Every venue has its own unique quirks, and standard packages don’t always fit perfectly. We can create a custom project just for you.
No matter how big or small, just reach out and let us know what you need. We will build a custom scope of work that fits your venue and your budget perfectly.
Contact us now for a complimentary consultation!
Contact Us
| Address | 598 Albany Hwy, Victoria Park WA 6100, Australia |
|---|---|
| info@hospofix.com.au | |
| Operating Hours | Monday: 9am-6pm Tuesday: 9am-6pm Wednesday: 9am-6pm Thursday: 9am-6pm Friday: 9am-6pm Saturday: Closed Sunday: Closed |